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Contact us Frequently Asked Questions

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KidZania is an activity-packed 7,000 square meters scaled replica of a real city where learning and play collide for a day out your children will never forget.

Over 40 real-life activities introduce kids to real-world careers in a fun way. We have children’s versions of a hospital, fire station, bank, radio and TV station, supermarket, pizzeria and more. See all the activities.

No, adults must accompany at least one child.

Adults are restricted in certain areas where activities take place, but there is a parent's lounge where adults can relax while their child is doing the activities. 

They can stay for as long as they like until closing time. 

Adults can leave and return without paying twice, but re-entry fees will apply for children who leave and come back in a single day. Children below 120 cm can not be left unaccompanied.

Everyone from babies to senior citizens can visit KidZania, but most activities are suited to children aged 4-16. Children below 120cm must be accompanied by an adult.

No, all adults (parents, teachers, caretakers, nannies, and other relatives older than 16 years old) must pay an entrance fee.

No, but you can buy food and drinks from any of the outlets available inside: McDonalds, Pizza Express or Reel Cinemas Cafe. 

Yes, lockers are available - contact the Information Counter when you arrive.

Yes, we have a special parking area for baby strollers.

Yes, we have separate rooms for ladies and gents.

Yes, we have a party package for the most memorable birthday ever, with the option to add lots of special extras!

You have a different question?

Please feel free to call us on 800-DUBAI-MALL (800-38224-6255) or email us below and we will get back to you soon.

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