Privacy Policy - Terms & Conditions | KidZania Dubai

Dubai

Privacy Policy

 

When you provide us with information through this website, we respect your privacy. It is important for you to understand what we do with information we collect from you through this website. Your visit to this website is subject to this privacy policy.

Please direct any questions regarding this Privacy Policy to:

Emaar Entertainment Group 
P.O. Box 191741 
Dubai, United Arab Emirates

 

1. Information Collection and Use
When you submit your personally identifiable information, which includes but is not limited to name, nationality, area of residence, contact details and movie preferences, (collectively known as “Personal Information”) on or through this website, please note, you are giving your consent to the following, which includes but is not limited to, the collection, use and disclosure of this Personal Information in the manner as set forth in this Privacy Policy. In the event, you would prefer that we do not collect any Personal Information from you; it is strongly advised that you do not provide us with any such information listed above.

Except as otherwise disclosed in this Privacy Policy, Personal Information provided to us will be used for the purposes, which include but is not limited to processing and sending information and publications, which may contain advertising, promotional or other information relating to or provided by third parties or otherwise for responding to any comments or questions you have or for other internal administrative purposes and to provide in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. We will not sell or rent your Personal Information to third parties without your consent, except as disclosed in this Privacy Policy. We may collect, store or accumulate certain non-Personal Information concerning your use of this website, such as information regarding which of our pages are most popular. This information may be shared or transferred with or to our affiliates, licensees and partners or otherwise disclosed as we deem necessary, in our sole discretion, to comply with any applicable law(s), regulation(s), legal process(es) or governmental request(s).
 

2. Log Files
We may use IP addresses to analyze trends, administer our website, track traffic patterns and gather demographic information for aggregate use.

3. Third Parties

We may retain other companies and individuals to perform functions on our behalf. Examples include data analysis firms, customer support specialists, webhosting companies, and fulfillment companies (i.e. companies that coordinate mailings). Such third parties may be provided with access to Personal Information needed to perform their functions.

4. Links

This website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on or through this website. We encourage you to read the privacy policies of other websites you link to from our website or otherwise visit.

5. Changes to Privacy Policy

We may revise this Privacy Policy from time to time without prior notice. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time, please periodically review the latest version of this Privacy Policy posted here. Please note that such changes will take effect immediately and what we do with information provided by you will be in accordance with the latest version of this Privacy Policy as posted here.

 

 

Terms and Conditions
 

The terms and conditions set out below form the basis on which we, KidZania and its affiliates, provide you with the convenience of various services and information on-line. By accessing this website and the services and information offered, you are subject to and agree to comply with these terms and conditions.

1. Website Services
We provide the services and content made available at this Website, including but not limited to the on-line ticket booking service ("Website Services") for your convenience only. We do not assume liability for any reliance placed on any information or content provided in relation to the Website Services, whether relating to us or to any third party.

You may use the Website Services only for the purposes for which and in the manner in which they are intended.

We may at our discretion, with or without prior notice, modify, delete, edit or withdraw any part, component or all of the Website Services at any time, or stop or suspend any of them, temporarily or permanently and whether for the purposes of updating, upgrading or system maintenance or otherwise.

2. Payment Services
For your convenience, we facilitate your use of certain third party services that enable the use of accepted credit cards to make payment for entry tickets booked on-line or for your use of other Website Services ("Payment Services"), from or through this Website. Such Payment Services are provided by third parties and are the sole responsibility of such third parties. Please consult these third parties on any matter arising in connection with the Payment Services.

We are not responsible for and will not be deemed to be a provider of the Payment Services or any part of such Payment Services, even if you access or use the Payment Services through this Website and/or pay for the Website Services through use of the Payment Services.

You are required at all times, to observe and comply with the applicable conditions, directions, stipulations and/or requirements relating to the use of the Payment Services and the prescribed processes of the Payment Services, whether expressed at the Website, by third parties or otherwise.

The Payment Services may not be available if any problems arise with the interconnectivity between this Website or the respective website(s), systems or facilities of the third parties.

Any failure or non-availability of the Payment Services shall not absolve you from liability to make payments due to us.

3. Other Terms and Conditions
These Terms and Conditions do not derogate from but are in addition to any other terms and conditions that may be applicable to specific Website Services as contained elsewhere or by virtue of the processes relating to the use of such Website Services. For example, you may be prevented from cancelling or changing your on-line purchase of entry tickets or use of other Website Services after confirmation of such purchase or use is issued or from making on-line bookings for entry at our KidZania, which require personal bookings at the Airport Counterand are subject to availability.

4. Rules and Regulations
These Terms and Conditions also do not derogate from but are in addition to the rules and regulations applicable to the use of our facilities or premises, such as but not limited to our facility, which may be displayed or notified to you elsewhere.

For your convenience, please note that in accordance with our entry policies guests must meet the requirements mentioned as follows:

​• The Reference number must be presented when picking up your children
• Swapping the bracelets is not allowed
• Children below 120 cm in height must be accompanied by an adult inside KidZania 
• Accompanied Adult for the children below 120 cm has to be present with them in the park during the duration of the stay
• Re-admission inside Kidzania is not allowed 
• Once admitted, children cannot exit temporarily
• Lost Kidzos, cheques or vouchers are non-refundable 
• Entry fee is non-refundable 
• KidZania® operating hours are subject to change without prior notice • Outside food and beverages are not allowed within KidZania® premises 
• KidZania is not responsible for lost, misplaced or stolen tickets or vouchers. 
• KidZania® Management reserves the right to refuse the admission of the ticket holder, if his/her entry may prove detrimental towards the ambience, safety, security and operations of the facility 
• Other terms and conditions apply.

We therefore reserve the right to verify the height of and deny any patron who does not meet the minimum qualifying height, entry to our Facility. No refunds for purchased tickets will be made in such cases.

A child, regardless of his or her age, who is below 1.2m in height, will require an adult (ticket charged at AED 95.00 per adult), to accompany the child inside KidZania.

5. Reservation of Rights
We may (but are not obliged to) to (a) monitor, screen, censor or reject any activity, content or material appearing on this Website; (b) investigate any violation or non-compliance with these Terms and Conditions; and (c) do all such acts as may be necessary to ensure the provision of the Website Services and/or the smooth operation of this Website in the manner we desire.

We may further reject, modify, relocate, delete, edit, block or withdraw any material or content at this Website or at any time stop, prevent or suspend use of the Website Services by any person.

6. Intellectual Property
All copyright, trademarks and other intellectual property rights comprised in the information, text, graphics, scripts, software, technology, music, sound, photograph or any other materials or works used on, contained in or used in connection with the Website (collectively "Materials") are our sole and exclusive property or are otherwise licensed to us.

You are permitted to download and print the materials from the Website for personal, non-commercial use provided you do not violate the provisions in these Terms and Conditions. Subject to such limited permission, you are not permitted to reproduce, reverse compile, adapt, modify, distribute, commercially exploit, display, broadcast, hyperlink or transmit in any manner or by any means or store in an information retrieval system any part of the Website or the Materials without our prior written consent.

You must not create derivative works from the Materials or insert a hyperlink to this Website from any other website or use any material contained at this Website or indicate any association or link to this Website without our prior written consent. Further you must not use any of the Materials in advertising or publicity or indicate any association or link to this Website or any of our websites without our prior written approval.

7. Links to Other Websites
Except as expressly stated, any other websites linked to this Website by hyperlink or otherwise are so linked for convenience and ease of reference only. We do not represent or intend for such links to be referrals or endorsements of such other sites or the entities operating such sites. We do not control nor contribute to such sites or the information contained in or services or facilities offered or made available at such other websites.

8. General Disclaimer
THIS WEBSITE AND THE WEBSITE SERVICES AND USE OF ALL RELATED FACILITIES ARE PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AVAILABILITY, NON INFRINGEMENT OR IMPLIED WARRANTIES FROM COURSE OF DEALING OR USAGE OF TRADE TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW. WE ARE NOT LIABLE FOR THE ACCURACY OF ANY INFORMATION MADE AVAILABLE FOR YOUR CONVENIENCE OR FOR ANY KIND OF DAMAGES, WHETHER GENERAL, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST BUSINESS OR LOST DATA HOWEVER ARISING.

WE DO NOT GUARANTEE UNINTERRUPTED, CONTINUED OR SECURE ACCESS TO THIS WEBSITE OR THE WEBSITE SERVICES OR THAT ANY OF THEM WILL BE ERROR FREE OR FREE FROM COMPUTER VIRUS OR OTHER INVASIVE OR DAMAGING CODE. WE ARE NOT RESPONSIBLE FOR ANY LOSS, DAMAGE OR LOST OPPORTUNITIES AS A RESULT OF USER ACCESSING, USING OR RELYING ON THIS WEBSITE OR THE WEBSITE SERVICES.

WE DO NOT ASSUME RESPONSIBILITY FOR ANY DELAY, FAILURE OR INABILITY TO GAIN ACCESS TO OR USE THIS WEBSITE OR ANY OF THE WEBSITE SERVICES DUE TO ANY CAUSE BEYOND ITS CONTROL, INCLUDING ACTS OF GOD, CIVIL OR ETHNIC UNREST, SHORTAGE OF MATERIAL, INDUSTRIAL DISPUTE, POWER FAILURES, LAWS AND REGULATIONS, PROHIBITIONS OR MEASURES OF ANY KIND ON THE PART OF ANY GOVERNMENTAL, PARLIAMENTARY OR LOCAL AUTHORITY, IMPORT OR EXPORT REGULATIONS OR EMBARGOES, ACTS OR DEFAULTS OF ANY TELECOMMUNICATIONS NETWORK OPERATOR OR OTHER SERVICE PROVIDERS, SEVERANCE OR SUSPENSION OF USE OF COMMUNICATION LINES FOR REASONS ATTRIBUTABLE TO THIRD PARTY TELECOMMUNICATION CARRIERS.

NOTWITHSTANDING ANY PROVISION IN THESE TERMS AND CONDITIONS AND SAVE FOR LIABILITY FOR PERSONAL INJURY OR DEATH CAUSED BY OUR NEGLIGENCE AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE EXCLUDE ANY LIABILITY FOR OBLIGATION, RIGHT, REMEDY OR CLAIM IN TORT.

9. Amendments and Other Terms and Conditions
We may from time to time amend these Terms and Conditions which you are required to update yourself of. You are deemed to have accepted these Terms and Conditions so amended upon your use of this Website or the Website Services following such amendment.

In addition to these Terms and Conditions, additional terms and conditions may apply to the use of certain of the Website Services as indicated elsewhere at this Website.

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